In a previous post I mentioned the Hoodman Corporation Hoodman Loupe as a preferred accessory. I have the HoodLoupe 3.0, their model # H-LPP3. I was cleaning mine a week ago and noticed that one of the screws that should hold the hood to the eye piece was missing. The unit still seemed put together pretty well so I looked at Hoodman's website and found a sales contact email address. I explained what I had and what was missing. I asked if it would be possible for them to send me a screw. The next business day I received a response from one of their sales administrators stating that they would be happy to send me the part.
While I was traveling this week the part arrived in the mail as promised. Today I installed it.
It's great to see an organization willing to provide good customer support. My thanks to Regina, and the rest of the folks at the Hoodman Corporation.
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